Jean Chen
Carmen Williams
Lei Liu
Office of Institutional Research
January 5, 2004
A total of 653 (368 male and 285 female)
students who lived in the university residence halls in the
fall
2003 were selected randomly from a total 3,333 of residence
hall population (1,886 male and 1,447 female)
and mailed an invitation to participate in the resident satisfaction
survey with one hundred thirty-five questions
in October 2003. Students had the option to participate and
enter their responses through the web-version
questionnaire or the paper-and-pencil questionnaire. Three
follow-up reminders were mailed to the sampled
students who did not participate in the survey to promote
participation. A total of 185 (82 male and 103 female)
respondents participated in this survey through the web survey
format (74 male and 91 female) and the
traditional paper questionnaire (8 male and 12 female). This
accounts for a net response rate of 29%.
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