Be Careful When Blocking Messages In GroupWise

You Could Be Blocking More Than You Think

There have been many situations in which GroupWise users have accidentally blocked a user they did not intend to block.  The following provides steps for unblocking an address, creating a trust list, and modifying these features.

Process to unblock an address/domain that has been blocked

·        Open Novell GroupWise

·        Select Tools > Junk Mail Handling

·        In Junk Mail Handling Dialog Box; Select the Block List Tab and find the Address/Domain you would like to unblock.  Select the address by clicking on it; then, select the Move to Trust button.

Preventing E-Mail from a User or Internet Domain from Being Junked or Blocked

1. Click Tools; then, click Junk Mail Handling.
2. Click the Trust List tab.

3. Click New, type an e-mail address (e.g. amy@idomain.com) or Internet domain (e.g. idomain.com); then, click OK.

An address or Internet domain can be in upper, lower, or mixed case. For example,

amy@idomain.com and AMY@IDOMAIN.COM are both the same.

You cannot use wildcard characters such as * or ? in an Internet domain name. However, an Internet domain, for example idomain.com, will affect all e-mail from idomain.com and any subdomains which prefix this Internet domain, for example, offers.idomain.com or members.idomain.com. A domain of abcidomain.com would not be affected.

4. Click OK.

All future items from this e-mail address or Internet domain will not be blocked or delivered to the Junk Mail folder, no matter what is specified in the Block List and Junk List.

Modifying Junk Mail Handling Lists and Settings

1. Click Tools; then, click Junk Mail Handling.
2. On the Settings tab, modify any settings by clicking the appropriate box or boxes.
3. Click the tab of the list you want to modify (e.g. Junk List).
4. To add an e-mail address or Internet domain to a list, click New, type the e-mail address or Internet domain; then, click OK.

An address or Internet domain can be in upper, lower, or mixed case. For example,

amy@idomain.com and AMY@IDOMAIN.COM are both the same.

You cannot use wildcard characters such as * or ? in an Internet domain name. However, an Internet domain, for example idomain.com, will affect all e-mail from idomain.com and any subdomains which prefix this Internet domain, for example, offers.idomain.com or members.idomain.com. A domain of abcidomain.com would not be affected.

5. To change an e-mail address or Internet domain, click the address or Internet domain, click Edit, make changes; then, click OK.
6. To remove an e-mail address or Internet domain from a list, click the address or Internet domain, then click Remove.
7. Click OK.