UND ITSS
Tech Notes
#I1

PPP Dial-Up Access with Windows 95/98

PREFACE: This user note assumes that you have a basic working knowledge of Windows 95/98. This means you know how to create sub-directories, copy files from floppy diskettes to sub-directories and are familiar with the operation of Windows Explorer. If you are not comfortable undertaking these basic computer operations, you should stop now and review the Windows 95/98 tutorial. The tutorial can be found by clicking the Start button in the lower left hand corner and selecting Help. Things you'll need before you start:
  1. An e-mail address on one of the following:  U-mail or with CAS or the School of Medicine. If you have not yet activated your U-mail account, visit the ITSS E-mail Information page: http://www.und.nodak.edu/dept/itss/email.html
STEP #1: Setting up an icon for dialing UND
Enter Dial UND PPP as the new connection. Double click on the My Computer icon on the desktop.

Double click on Dial-up Networking.

Double click on Make New Connection icon.

On the Make New Connection page, change the MyConnection entry to Dial UND PPP.

We assume your modem is configured properly. If you should need to configure your modem, please contact your computer manufacturer or computer retailer. Click Next.

Enter 777-0123 as the phone number. Under Telephone Number, enter 777-0123.  Or, if  you wish to use the 15 minute modem pool, use 777-0125.

(NOTE: if you have call waiting you may want to place *70, in front of the telephone number (if *70, does not work, try #50, or check with your telephone company for the appropriate code). This will disable call waiting while you are connected to 777-0123) or enter 7-0123 if dialing from campus. 

The Area Code section should be blank unless you are dialing long distance. The Country Code should be left on United States of America(1). Click on the Next button.

Click on finish. Click on Finish.

An icon labeled Dial UND PPP should have been created.

Proceed to STEP #2.

STEP #2: Configuring the Dial-up Icon
 
Right click on the icon and click on Properties. Highlight the Dial UND PPP icon by clicking it one time.

Right click on the Dial UND PPP icon and click on Properties. This will bring up the Dial UND PPP page.

Click the Server Type tab.

Click the Server Type tab. Click on and select PPP:Windows 95/98, Windows NT 3.5, Intenet option of the Dial-up Server box. 

Under Advanced options and Allowed network protocols the only boxes that should be checked are "Enable software compression" and "TCP/IP".

STEP #3: You are ready to Dial
 
Enter e-mail address and password, click Connect. To start dialing, Click on My Computer, Click Dial-up Networking, double click the Dial UND PPP icon. 

Enter your e-mail address (e.g. jonathan_doe@und.nodak.edu; CAS users, enter your address as userid@dialup.aero.und.edu) in the Username field. Enter your password and then click the Connect button. 

Your modem should dial and make a connection. If you can not connect properly see the troubleshooting notes listed below.

STEP #4:  Once your dial-up software has been configured and you have established a connection, you will need to use software to explore the Internet and use e-mail.
    To obtain an Internet browser (i.e. Netscape Navigator) or E-mail software (i.e. Eudora Light, Mulberry) see:
            User Note #I6:  Downloading Macintosh Applications from the Web, or
            User Note #I7:  Downloading Windows 95/98/NT Applications from the Web
    To configure your E-mail software (i.e. Eudora Light, Mulberry) see:
            User Note #E2:  Configuring Your E-mail Software for the U-mail System
  TROUBLESHOOTING: Problem: My modem dials, but can not get a good connection to UND. Problem: I cannot connect to the Network. The message I get is "The computer you're dialing in to cannot establish a Dial-Up Networking connection. Check your password, and then try again." Problem: I can not connect to the Network. The message I get is "Dial-Up Networking could not negotiate a compatible set of network protocols you specified in the Server Type Settings. Check your network configuration in the Control Panel then try the connection again." Problem: I click the Dial UND, it appears that I connect, but a black screen comes up. Problem:  The modem will connect, but then drops the connection after a few minutes. Problem:  The user will get the following message "The computer you are dialing into is not answering" and then not connect.
Appendix A: Install the Dial-up Networking (if you do not have a Dial-up Networking Folder)
  1. Place your Windows 95/98 CD into your CD-ROM.
  2. Click on the Start menu, go to Settings, then to Control Panel.
  3. Double click on the Add/Remove Programs icon.
  4. Click on the middle tab, called Windows Setup.
  5. Double click on Communications option.
  6. There will be four selections; Dial-up Networking, Direct Cable Connection, HyperTerminal, and Phone Dialer. You must check the box for Dial-up Networking. Direct Cable Connection, HyperTerminal and Phone Dialer will not be needed to connect to campus.
  7. Once the Dial-up Networking box is checked, click on OK.
  8. Click on OK again and Dial-up Networking should be installed. At this point you may be asked to restart your machine.

    9. Close Control Panel and return to STEP #2.
If you need assistance, please contact the Help Center at 777-2222.

Revision Date: January 12, 2007