Effective July 15, 2010 the process for ordering campus computers has been changed.  The new process is outlined below.

1. All UND computers must be purchased on the UND Dell Premium page with exceptions noted below.  These computers will have on-campus warranty service and replacement parts and swap-outs for preferred bundles.

2. All other Dell computers will have warranty service.

3. The UND Dell Premium page includes three lines of computers; Optiplex (entry/mid-level computer), Precision (workstation) and the Latitude (laptop).   Each line has a preferred configuration (with on-campus replacement and swap-out service) as well as a customize feature for added flexibility.

4. To access the UND Dell Premium page individuals must have an account with a user name and password.  To request an account contact the Help Desk at itsshelp@mail.und.edu  or renettajohnson@mail.und.edu   The URL for UND’s Dell Premier Page is http://premier.dell.com

5.  The purchase of Apple products is exempt from this procedure and on-campus warranty service is planned.

6. All computers regardless of make or model will have on-site basic, non-warranty service.

7. UND purchasing will forward all other requests for exceptions to the Office of the CIO.  These exceptions most likely will involve bid-only requests.

8. Within 3 working days the Office of the CIO will make one of the following recommendations to the purchaser and UND Purchasing:
1. Request for additional information;
2. Forward exception to University General Counsel for review;
3. Approve/Disapprove purchase.

9. This process shall become effective July 15, 2010.

10. The UND Bookstore will offer Dell and Apple products at retail prices.

11. Students may purchase Dell computers from the Dell Student Discount Program website at www.dell.com/epp. These products will also have on-campus warranty service depending on technician certification.
    
    
12. There are also three Lease configurations:
    Latitude
    OptiPlex
    Precision