Skip to main content.
University of North Dakota Home
Information Technology Systems & Services
UND Home'ITSS Home'ITSS Contact Information' For ITSS Staff'UND Webmail
'
SEARCH UND
A to Z Index'Directory'Map
ITSS
About ITSS
ConnectND
Forms
Getting Started
Help Desk
Lab Info
Policies
Publications
ITSS Services
Computer Purchases
Email
Network Connections
Research Computing
Security and Virus Information
Software
System Status
Telecommunications
Training
Web Services
More...
 
 
'
 
Help Desk
'

The ITSS Help Desk is the first contact point for all our services and support. Contact us via telephone (777-2222), e-mail (itsshelp@mail.und.nodak.edu), or walk-in (366 Upson II). You may also submit your problem online via our Remedy system.

Live chat available
M-F 8:00 am - 4:30 PM CST
or contact us at 701-777-2222
ITSSHelp@mail.und.edu
To submit an incident online:
http://remedy.nodak.edu/helpdesk
'
Contact Information On-line Services:
Telephone: 777-2222 NDUS Help Desk Implementation Project (Remedy)
E-mail: itsshelp@mail.und.nodak.edu Submit Problem to the Help Desk (Remedy)
Location: 366 Upson II Severity Codes for System Availability

Hours: 8:00 am - 4:30 pm M-F
The Help Desk phone is answered after hours to report system problems or outages.

 
Questions/Comments Form  
WebEx Customer Support Users Only: VPN Information:
Click here when asked to start a customer support session. Click here for all VPN Information.
   
Software Support Levels:  
'
System Availability and Statistics:
UND ConnectND
 
UND Home'ITSS Home'ITSS Contact Information
MyUND'A to Z Index'Contact UND' 'Return to Top
University of North Dakota • Grand Forks, ND 58202
©2004 University of North Dakota. Send questions/comments about this web site to the
Information Technology Systems & Services
Upson II, Room 366
PO Box 9041
Grand Forks, ND 58202
701-777-2222
FAX: 701-777-3978
W3C Compliant