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How to:
troubleshooting
 
 
 
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Page Display Errors
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If you are receiving error messages and the CampusConnection login page cannot be displayed check the following security setting. Your computer may be configured to use your Internet Service Provider’s secure server. CampusConnection will not work with a secure server.

Internet Explorer (Always Use Internet Explore when using CampusConnection)

Open Internet Explorer
Click on Tools
Select Internet Options
Click on the Connections tab
Click on LAN Settings
Is there a check mark in the Use a proxy server box?

No then stop – something else is the problem

Yes, then click on the Advanced.. button
If there is a check in the Use the same proxy server for all protocols box click on it to remove the check
If there is anything in the Proxy address to use box after Secure: delete all the information
Click on OK
Click on OK
Click on OK

Try to connect to CampusConnection again.

If these steps do not correct the problem you may need to use a different computer that uses a different Internet Service Provider.

 
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University of North Dakota
Office of the Registrar
201 Twamley Hall
Box 8382, Grand Forks, ND 58202-8382
Phone #: (701) 777-2711
Fax #: (701) 777-2696
Email: registrar@mail.und.nodak.edu