1.1 General Information
The University’s main home page and web site,
located at http://www.und.edu, is
administered jointly by Information Technology Systems and Services (ITSS) and
the Office of University Relations. ITSS
is responsible for technology; University Relations manages web content. The web site contains nearly everything you
need to know about the University, including student recruitment information,
an extensive A-to-Z index, directory information, access to library holdings, payroll information, course information, and much
more. Departments place their
information online; training is available from the Office of University
Relations.
Listed below are other sources and publications that
provide information that may be helpful in answering questions concerning the
University
of
North Dakota
:
Archives, University - This central
repository of documents, correspondence, photographs, and materials related to
the history of the University is located in Special Collections at the
Chester Fritz Library.
Bulletins (see University Catalogs)
Catalogs (see University Catalogs)
Central Scheduling Office - This office, located in the UND
Memorial Union, is designed to assist UND organizations and departments in
planning and implementing their programming events. Central Scheduling handles
room reservations in the Memorial Union as well as requests for events held in
other locations on campus.
Code of Student Life - The Code outlines the rights,
responsibilities, and expected levels of conduct of citizens in the University
community. Sections in the Code cover academic concerns (grievances and
standards), conduct, regulations, and procedures. Published annually, the Code
is subject to amendment by the University Senate. Interpretations of the Code
may be requested through the Dean of Students Office, the Vice President for
Student and Outreach Services, or through direct consultation with the Student
Policy Committee. The Code of Student
Life can be accessed at: http://www.und.edu/dept/csl/.
Faculty-Student Directory - The Faculty-Student Directory,
published by the Office of University Relations, contains names, titles, home
addresses, office and home telephone numbers, and e-mail addresses of most
administrative, instructional, and staff members of the University. The student
section lists names, addresses, hometowns, and telephone numbers of students
enrolled in the fall semester. Directories are sold at the University Bookstore
and at the Wilkerson Store.
Human Resources Policies can be found at: http://www.humanresources.und.edu/.
INFO
Center
– The
Info
Center
,
located on the main floor of the Memorial Union, provides information to
students, faculty and staff about the campus and surrounding community. Info center has been designated as the
University’s main visitor information center for the campus.
North Dakota Century Code (NDCC) - A collection of the laws
of the state of
North Dakota
, the
North Dakota Century Code, is published under the direction of the State
Legislature. The multi-volume collection is available at the Chester Fritz
Library and the Office of the Vice President for Finance and Operations, and
through the Internet at: http://www.state.nd.us/lr/centurycode.html.
North Dakota
State
Board of Higher Education Policy Manual - The North Dakota State Board
of Higher Education discharges its constitutional responsibilities through
policies adopted by the Board and administrative rules and regulations
established at various levels. To insure that such policies are available to
all interested parties, a Policy Manual has been established by the Board to
incorporate appropriate legal and judicial provisions and Board policies. The Policy Manual is available through the
Internet at: http://www.ndus.edu.
University Catalogs - The University publishes bulletins,
or catalogs, containing academic calendars; general information; information
about academics, University services, major academic divisions, colleges, and
academic departments of the University; curricular listings, course
descriptions, enrollment, registration requirements and procedures; and faculty
listings. The catalogs are: UND Academic Catalog, published by the Office of
the Registrar and the Graduate School, and available at: http://www.und.nodak.edu/dept/registrar/catalogs/catalog/index;
the UND School of Law Bulletin, published by the School of Law; the UND Summer
Studies Bulletin, published by the Summer Sessions Office, and available at: http://www.und.edu/dept/summer/index;
the Correspondence Bulletin, published by the Division of Continuing Education,
and available at: http://www.conted.und.edu/creditcorre/correspondence;
and the School of Medicine and Health Sciences Catalog, published by the School
of Medicine and Health Sciences. Copies of these bulletins are available at the
offices of the respective publisher of each.
UND Cable Channel 3 - The
Television
Center
operates an electronic
"Billboard" service on Channel 3 of the
Grand
Forks
cable television system. Included are weather
updates, campus messages, community events, and special announcements. Persons
wishing to utilize the Channel 3 "Billboard" should contact the
center.
Director, University Relations,
11-11-02
; State Board of
Higher Education Policy Manual,
05-16-96
,
Section 104
1.2 Office of University Relations
As the institution’s central communication and public relations
department, the Office of University Relations generates awareness,
understanding and support among the University’s many constituencies.
Reporting directly to the President, OUR also maintains liaison with other
units performing communications-related tasks, including affiliated but legally
independent organizations such as the UND Alumni Association. University
Relations has been given responsibility for encouraging the practice of
integrated marketing communication across the campus.
The work of the University Relations Office falls into a number of
categories.
·
Providing public relations counsel to the
President and other University administrators.
·
Generating and facilitating news media coverage
of the University, as well as serving as the central release point for public
information in emergencies or crises.
·
Planning, organizing and carrying out
communication projects and campaigns, often in partnership with other UND entities, that are aimed at furthering public understanding
and support of the University.
·
Producing UND Dimensions, the University
Letter, and other periodicals and printed materials to tell the
University’s story to important internal and external constituents.
·
Managing the University’s principal home
page on the World Wide Web.
·
On a selective basis, providing publications
design and/or content assistance to units such as the Office of Enrollment
Services, the Graduate School and other entities on projects that are
considered by OUR to be connected to the University’s Strategic Plan.
·
Producing photographs for use in the
University’s public relations and marketing programs.
·
On behalf of the President, encouraging the
achievement of a more integrated and consistent image of the University as
depicted through the use of UND’s name and logos and in the articulation
of its overarching mission-critical themes and messages. Among these tasks is
enforcement of the University’s Graphic Identity Standards Manual.
More information about the Office of University Relations can be found
at: http://www.und.edu/dept/our.
Director, University Relations,
7-30-02
The University operates 14 residence halls and 840
apartments. The Director of Residence Services reports to the Vice President
for Finance and Operations and is responsible for the total operation of
on-campus housing.
There are 40 allocations each year for faculty/staff housing assignments
and 10 assignments each year for half-time or better GTA's, GRA's, and GSA's.
Housing of this kind is intended to help orient and adjust new faculty/staff
and graduate assistants to the University and the
Grand
Forks
community. A faculty/staff housing application
and reservation fee/deposit must be submitted to the Housing Office.
To qualify for a faculty/staff or a graduate assistant assignment,
individuals must be recommended for assignment by the dean of their college or
for staff assignment, by the appropriate vice president. The leaseholder must
be employed by UND. All faculty assignments are in the Gallery Apartments.
Graduate assistants are assigned to the type of housing for which they qualify.
Faculty/staff assignments are made for one year; extensions will be made only
with the approval of the appropriate dean or vice president and will count
against the college's or division's allocation for the next year.
Requests for a faculty/staff or graduate assistant assignment must be
made by the department head to the dean or vice president who then makes the
request to the Director of Residence Services. These requests should be
submitted to the dean or vice president by March 1 for fall assignments.
Assignments are made from July 15 to July 15 of the following year and all
leases, except graduate assistants, will terminate July 15. Allocations must be
utilized by August 1. After August 1, assignments will be made by the Director
of Residence Services.
Each year the residence halls are open to house conferences and camps
sponsored by a University department. The conference season is a year-round program; however, space is limited
during the academic terms. The adult
conferees are housed in halls with twin beds made up hotel-style; a phone
service, daily housekeeping service and other amenities are provided. Youth camps are housed in separate halls with
linens provided. Supervision is provided
by Housing at an approximate ratio of 1 supervisor to 30 campers. Individuals wishing to hold a conference on
campus should contact the Housing Office at 701-777-4254.
The University has limited apartments available for guests of the
University on a monthly rental basis. The units are in high demand, and it is
recommended that reservations be made in advance.
Director of Residence Services,
11-29-02
SEE ALSO: UND University Apartment Policy
Book and website http://www.housing.und.edu/apts.
Motor vehicle registration is a condition of faculty/staff
employment, and all traffic and parking regulations are University rules. These
rules and regulations are enumerated in the
pamphlet
University
of
North Dakota
Motor Vehicle Regulations.
All faculty, employees, and students who operate a motor vehicle and use
University parking facilities must obtain a parking permit. Proof of vehicle
ownership and identification card signifying employment will be requested at
the time of parking registration. It is the responsibility of the individual to
obtain and properly display the permit assigned. Failure to display a permit or
the improper display of a permit by anyone connected with the University
constitutes a parking violation by the operator of the vehicle. Faculty and
staff park in red "A" zones or brown "G" zones.
The University will not assume responsibility for the protection and/or
care of any vehicle or its contents at any time it is operated or parked on the
campus. It is strongly recommended that cars be kept locked at all times and
that visual valuables be removed when the car is parked. Theft or vandalism
should be reported immediately to the UND Police Department.
Operators of motor vehicles are subject to city ordinances, state laws,
and/or University regulations. The speed limit on campus is 15 miles per hour.
On all parts of the campus, pedestrians have the right-of-way. When a member of
the University community commits a parking or traffic violation, a parking
ticket will be issued. The penalty for the parking ticket is due within seven
calendar days or the penalty doubles. The person in whose name a parking permit
is issued or the person who owns or operates the vehicle will be held
responsible for any violation involving the vehicle. These regulations shall
apply to the spouse, friend, or relative of the person registering or owning
the vehicle. Inquire at the Traffic Office in the Memorial Union for the proper
procedure to appeal a parking ticket.
Administrative Officer, Traffic Division,
11-15-02
SEE ALSO: UND Motor Vehicle Regulations (available
at the Traffic Office)
  VI-4 CAMPUS POSTAL SERVICES
|
|
Campus Postal Services is composed of three units, the
Contract Postal Unit, the Mail Processing Unit and the Centralized Delivery
Service. Listed below are some of the services offered by Campus Postal
Services:
·
Business Reply Mail
·
Centralized Pick-up and Delivery Service
·
Bulk Mail Processing
·
Walk-up Copier Service
·
Full Service
United
States
Post Office
·
Discount United Parcel Service
·
Discount Federal Express Outlet
·
Student Mail Forwarding
·
Post Office Box Rental
·
Departmental Mail Preparation Service
·
Fax Service
·
Advice and Assistance for Mail Piece Design
·
Intra-campus Mail Service
·
Custom Services, including labeling, folding,
sorting, tabbing and stuffing
First Class and Standard Mail Preparation
Account numbers must appear on all mail, either printed on the envelope
or affixed to it. All domestic mail must be bundled (rubber-banded) by account
number. All foreign mail must be separated and also bundled by account number.
Number 10 and number 9 letter size envelopes can be sealed when metered for
postage. Flaps must be overlapping in order for the mailing machine to seal
each envelope.
First Class mail will be picked up by Automated Mailing Services at
2:30 p.m.
and processed the same day. Mail
that qualifies for pre-sort rates received after
2:30
p.m.
will be held until the next day. This does not apply to mail received
on Fridays. Mail that needs to be postmarked the same day must be brought to
the attention of Campus Postal Services.
Bulk Mail Preparation
There are two price structures for this class of mail, nonprofit and
regular. The CPS supervisor will examine each mailing to determine what rate
structure to apply. The following criteria must be met in order to receive bulk
mail rates:
1. A minimum of 200 pieces of mail for each bulk.
2. If not inserted in envelopes, the permit imprint must be on
each piece of mail.
3. Each piece of mail must be identical in size.
4. A UND return address must appear on each piece.
5. The entire bulk run must be in ascending zip code order.
6. A total piece count must be attached for permit imprint
mailings.
7. Mail trays and tubs are available for departmental use at
Campus Postal Services.
Centralized Mail Service
Campus Postal Services provides mail and other delivery services
throughout the campus. The deliver service is limited to ten or fewer items and
items that weigh 70 pounds or less. Please call 777-2279 for your delivery
needs.
Questions
Anyone having questions about services provided or regulations for UPS,
Federal Express or USPS are encouraged to contact Campus Postal Services.
Campus Postal Services is located at 115 Twamley Hall, phone number 777-2279.
Supervisor, Campus Postal Services,
11-14-02
The Transportation Department is a service unit of the
Operations and Finance Division of UND. The main function of the Transportation
Department is to provide motor vehicle transportation for the University. It is
also responsible for vehicle repair and maintenance. The licensed vehicles
which are available for use are owned and operated under the rules and
regulations of the North Dakota State Fleet.
State Fleet vehicles can be used by faculty, staff, and student groups
for University or State business only. Student groups must have the approval of
their faculty advisor and/or the Student Activities Center (SAC) before a
vehicle can be used. The Transportation Department is responsible for
scheduling, dispatching, servicing, and maintaining all State Fleet vehicles.
All out-of-town trips using a motor pool vehicle must be scheduled with the
Transportation Office. Specific instructions for scheduling are available in
the Administrative Manual.
Service vehicles are used to support the on-going, day-to-day operation
of the University. Although the Transportation Department cannot furnish
vehicles to satisfy all the demands on campus, they work closely with the State
Fleet in order to satisfy demand. Service vehicles are assigned to departments
based on the need to carry out the duties and responsibilities of the
department. When not in use, service vehicles are to be stored in the Service
Complex.
All State Fleet vehicles are self-insured by North Dakota State Fleet.
Office Manager,
11-18-02
The University of North Dakota campus is served by a
Definity G3 digital touch-tone telephone system. All station numbers begin with
the prefix 777-XXXX. The central campus operator is located in the lower level
of the Carnegie building and can be reached from campus telephones by dialing
"0". To call a number on campus, dial 7, then the last four digits of
the telephone number. Telephone dialing instruction brochures are available at
each department's main office or upon request at Telecommunications, Room 5, Carnegie.
Telecommunications is responsible for the installation and maintenance of
all underground and building cable and room connections for voice, data, and
video communications on the University campus. Telecommunications is also responsible for installation and maintenance
of all UND-owned telephone sets and peripheral equipment for academic and
administrative areas on the main campus. Malfunctions of academic and
administrative telephones should be reported to your departmental Telephone
Counselor, who will contact Telecommunications if needed. Each department has
an assigned Telephone Counselor who has been trained to instruct users on
telephone functions. Data communication malfunctions should be reported to the
Information Technology Systems & Services (ITSS)
Help
Center
.
Departments are responsible for contacting Telecommunications and ITSS
for any requirements or requests that affect telephone, data, and/or video
services within office and/or classroom space being remodeled or renovated.
Both Telecommunications and ITSS must be included in the early planning stages
to incorporate communication cabling requirements into the construction
process. Any necessary paperwork to make additions or changes should be
submitted by the Telephone Counselor.
UND touch-tone telephones are restricted from the direct dialing of long
distance and directory assistance calls. All in-state, out-of-state, directory
assistance, and operator-assisted calls must be placed using the University's
long distance network. Authorization codes are to be used to complete all
University business calls on the long distance network. Dialing procedures for
placing all types of calls are printed in the NDUS Definity G3 Dialing
Instruction brochure, and also the UND Telecommunications Administrative
Dialing Instruction Card, which is provided with each authorization code
assigned. Monthly cost printouts sent to departments will itemize all calls
placed by each individual authorization code. Problems on the long distance
networks should be reported to the department Telephone Counselor.
The University's long distance network is to be used only for conducting
University business. Personal or non-University calls can be placed using a
personal calling card, calling collect, or by using the pay phones which are
located in most campus buildings. Pre-paid calling cards are available for sale
at the Telecommunications Office. Instructions for placing personal calling
card and collect calls are included in the UND Faculty and Staff Telephone
Information brochure. The use of the long distance network for person or
non-University calls may result in disciplinary action, termination of
employment, or personal liability.
Telecommunications should be notified via memo when employees assigned an
authorization code and/or calling card transfer to another department or
terminate their employment with UND. To avoid billing errors or abuse, a
previously used authorization code should not be assigned to a new employee.
UND-issued AT&T Calling Cards are available for faculty and staff who must
place international calls or business calls while traveling.
Grand Forks
City
and
North Dakota
State
telephone directories are available at the reception desk in the Carnegie
building. UND Student/Faculty/Staff directories are sold at the University
bookstore. Telecommunications is
responsible for maintaining and submitting University yellow-page advertising
and departmental telephone directory listing information to all publications
which may contain departmental telephone numbers. Listings are corrected once a
year. Departments will be notified when listing changes are requested. However,
it is suggested that departments submit changes and/or corrections via memo
throughout the year as changes occur.
The University has two types of audio teleconferencing units available to
faculty and staff. The units are completely portable and can be used in any
classroom, meeting room, or office where there is a working analog phone jack.
The University has a teleconferencing bridge which can be used to join several
participants in a conference call. The number of participants in a conference
call can determine the right unit to be used. The audio teleconferencing units
can join three participants by using the TRANSFER/CONFERENCE feature on an
analog set. A departmental digital set can join up to six participants using
the conference button on the set. The teleconferencing bridge can join up to
twenty-four participants. Contact Telecommunications for more information or
scheduling any of the teleconferencing units.
A video conference unit is available at Telecommunications for department
use to connect to another compatible video conferencing site for conducting
interviews, meetings and/or training sessions. Contact Telecommunications for
further information and scheduling.
Manager, Telecommunications/ITSS,
11-18-02
Faculty, staff, and students of the University, and its
major branches and agencies, and most employees of other groups working with
the University community may join the Credit Union. Membership in the Credit
Union requires that you open a savings account with a minimum deposit of $5.00.
A balance of $25 must be maintained to earn dividends. Dividends are computed
on an annual percentage rate and compounded quarterly. Checking accounts and
Instant Cash and Check cards, along with direct deposit and payroll deduction
for deposits and loan payments are available for your convenience.
Members may apply for loans for new cars, used cars, home equities, motor
homes, boats, computers, etc. Unsecured (signature) loans are available to
qualified borrowers. The Credit Union also offers a Visa card. Notary service,
American Express travelers cheques, money orders,
vehicle pricing information, and many other services are available free or at a
small fee to qualified members.
The University Credit Union has two convenient locations to serve their
members: the main office is located in the lower level of the Memorial Union; a
branch office is located at
1575 17th Avenue South
in
Grand Forks
.
Credit Union Manager,
11-19-02
VI-8 TICKETS FOR INTERCOLLEGIATE ATHLETIC EVENTS |
|
Season tickets for football, basketball and hockey (when
available) are offered to University of North Dakota faculty and staff members
at a reduced rate which is approved on an annual basis by the Intercollegiate
Athletic Committee. Season tickets may
be ordered through the athletic ticket offices which are located at the Ralph
Engelstad Arena and the
Hyslop
Sports
Center
. Tickets (renewals) must be ordered prior to
June 1 of each year to retain seating priority. New orders will be accepted prior to the first game of the regular
season in football and basketball. Hockey seating is available on a renewal basis only, with new
applications accepted from a waiting list. Registration for the waiting list is at the website: http://www.ralphengelstadarena.com .
Faculty and staff rate tickets are for personal use of
the faculty and staff, members of their immediate household and bona fide
guests. Resale of these tickets is
strictly prohibited and will result in the loss of this benefit.
Tick office hours are
8:30
a.m. to 4:30 p.m.
Monday through Friday at Ralph Engelstad Arena
and
8:30 a.m. to 4:00 p.m.
Monday
through Friday at the
Hyslop
Sports
Center
.
Athletic Director,
11-20-02
The Facilities Department reports to the Vice President
for Finance and Operations and is responsible for maintenance, building
services, grounds, landscaping, special services, repairs and alterations of
all University buildings. The procedure for obtaining these services is
outlined as follows.
Services requiring a specific form to be submitted are as follows:
·
Repairs and Delivery -- Maintenance Work Order
is assigned when requested by calling 7-2591.
·
Building Improvements/Alterations -- Project
Request form
·
Key(s) -- Key Request form
·
Sign(s) -- Sign Request form
·
Departmental Moves -- Departmental Move/Space
Assignment Change form
·
Pagers -- Pager Request form
Forms are available from departmental offices or from Facilities.
Emergencies/After Hours Requests - Any malfunctioning of
equipment or building components which may cause personal injury and/or further
property damage if not handled immediately, is considered an emergency.
Emergency problems should be relayed to the
Communication
Center
at 777-2591. This number is
staffed 24 hours per day, 7 days a week. The Communication Specialist will need
to know the exact location and the specific nature of the problem. The on-duty
specialist will then relay this information to the Facilities personnel best
able to resolve the problem.
Problem reports/requests may also be submitted through computer modem via
the telephone device for the disabled (TDD/TYY) that is connected at the
Communications
Center
. The telephone number for
this device is 777-2796, and it is dedicated as a keyboard method of
communication for those individuals not able to report trouble verbally via a
conventional telephone conversation. Once again, this number is staffed 24
hours per day, 7 days a week and may be used for both emergencies or normal
trouble reports by hearing or speech impaired individuals.
Other Services Provided
·
Building Maintenance
·
Campus Planning
·
Central Warehouse
·
Construction Coordination
·
Custodial Services
·
Energy Management
·
Grounds and Landscaping
·
In-House Construction
·
Laundry
·
Recycling and Solid Waste Removal
·
24 Hour Communication Center
Director, Facilities,
11-15-02
VI-10 OTHER SERVICES AVAILABLE |
|
10.1 DINING SERVICES
The Dining Services Department is a part of the Finance and Operations
Division of the University. The Director of Dining Services reports to the
Director of Residence Services and is responsible for all food service
facilities and events on the University campus. The department is comprised of
three dining centers, four short-order fast food dining locations, campus
catering, three convenience stores, a central bakery, and a central storage
facility as well as a dietitian who assists in planning balanced meals for the
UND Children's Center and senior citizen centers.
The dining centers serve meals to students living in the residence halls.
The retail operations (priced a la carte) are open to students, faculty, staff,
and the public. Arrangements for catered events at the Memorial Union or any
other campus facility should be made with the Campus Catering manager or the
Director of Dining Services. When food or beverage is to be served on campus
for any type of function, it is to be handled through Dining Services. Examples
of service offered are coffee hours, teas, and receptions; breakfasts,
luncheons, dinners, or banquets; picnics; full service or food "to
go"; and specialty foods.
Director, Dining Services,
11-14-02
All UND employees – faculty or staff (full or part
time) may purchase a faculty/staff meal plan. Graduate students (GRAs, GTAs, & GSAs) are not eligible for this
plan, but may sign up for one of the student meal plans.
The faculty/staff meal plan is a declining meal
contract. Faculty and staff can choose
from a 25 or 10 meal plan. Each time the
campus ID card is swiped at the
Dining
Center
, a meal is deducted from the
balance. The meal plan continues until
all meals have been used or the faculty/staff status changes. There is no limit to the number of meals used
each day, and guests may use the meals also. For information call Dining Services at 701-777-3823 or visit our
website www.dining.und.edu.
Director, Residence Services,
11-29-02
10.2 UNIVERSITY POLICE
DEPARTMENT
The University Police Department is a bona fide police department. All
officers are certified law enforcement officers for the state of
North
Dakota
and attend classes to maintain their
certification and proficiency. The University Police Department is a
subdivision of the UND Finance and Operations Division. The department is
responsible for providing the University community, students, faculty, and
staff with a safe, secure, and orderly environment in which to live, learn, and
work. The department provides all related police and community relation
services and is concerned with the safety and general welfare of the University
community.
Services include twenty-four hour dispatch, investigation of complaints,
investigation of all traffic accidents occurring in the University's lots and
on the public streets in and around University property, community service
presentations, after hours and holiday openings of buildings, campus patrol,
plant surveillance, crowd control and public safety services, enforcement of
University parking regulations, and crisis response.
Chief of Police,
11-22-02
SEE ALSO: UND Faculty Handbook, VII-4 (
North Dakota
Century Code 15-10-17.1 [Conduct of
students and others and use of facilities]), III-17 (Campus Security)
10.3 RAY RICHARDS GOLF
COURSE
The University owns and operates the nine-hole golf course just south of
the main campus. The course includes a driving range, chipping green, putting
green, nine grass greens, and a pro shop. The course is open seven days a week
from the middle of April through the middle of October. Classes are conducted
for University credit during the summer and fall. Private or semi-private
classes can be arranged on request. There are special rates for student and
staff for daily green fees and season tickets. The course is open to the
public.
Special Services Manager,
11-15-02
VI-11
CONFLICT
RESOLUTION
CENTER
|
The
Conflict
Resolution
Center
helps individuals and groups
deal more effectively with conflicts they are experiencing and teaches people conflict management skills and concepts.
A wide range of services is available to UND faculty, students, and staff
and to the general public. The following
services are available:
·
Public Seminars
·
Customized Training in Conflict Management,
Emotional Intelligence and Diversity
·
Mediation & Mediation Training
·
Facilitation for Planning, Visioning and
Conflict
·
Consultation
Since the Center’s establishment in 1988, it has served the UND
community on all levels. It has also served government entities, public and
private agencies, health care agencies, human service agencies, K-12 schools,
and many others throughout the State and Region. It also presents on a national level at a
variety of professional conferences. Please contact the Center for more information or visit our website at http://conflictresolution.und.nodak.edu .
Director,
Conflict
Resolution
Center
,
11-12-02
VII-10.1 
