Tuition, fees, housing, and meal plan charges are due at the beginning of the term. these charges are not paid or if a payment plan has not been enrolled in by the deadline for the term, a late payment fee may be assessed. All specific and important Student Account Services dates are posted in the Calendar on this web site. All other charges are due when incurred.

All tuition, fees, housing, and meal plan charges posted to your Campus Connection account are due on the first day of class each term. A late payment fee will be assessed for unpaid tuition, fees, housing, and meal plan balances at a specific time each term (please visit http://www.und.edu/dept/studentaccounts/html/calendar.htm for the dates and deadlines):

Students with unpaid tuition, fees, housing, and meal plan charges, after the payment deadline will be assessed a late fee of 7% of their
unpaid balance (minimum fee of $7; maximum fee of $200). he amount due is calculated as follows:

Tuition, Fees, Housing, & Meal Plan charges for the current term
Less Anticipated Aid for the current term
Remaining Balance Due

No late payment fee will be charged to those students that are granted a tuition and fee deferment exception by UND Student Financial Aid, unless the student does not make payment before the deferment exception expiration date.  Please visit http://www.und.edu/dept/studentaccounts/html/calendar.htm for the expiration date.  If payment is not made on or before the expiration date, the student will be charged the late payment fee at that time.

Payment must be received at Student Account Services before the last day to make payment without a late payment fee. Payments postmarked but not received in Student Account Services by the final due date will be considered past due and subject to a late fee penalty. Please allow sufficient mailing time. To ensure payments are received, we recommend paying online by electronic check (eCheck). Online payments post immediately to your Campus Connection account.

For a full list of your payment options, Click Here.

To view your account balance or to pay online by eCheck or Credit Card, go to CampusConnection and navigate to your account information by selecting the following: Campus Finances > View Statements/Pay Online Now.

Because students have 24/7 online access to their accounts via CampusConnection, Student Account Services does not mail any paper statements or bills. Instead, we send a monthly electronic notification to the student's U-Mail account. This is an e-mail that advises them to check their account in CampusConnection. Although electronic notifications are helpful reminders, students should check their account regularly to ensure their account is current.

Student Account Services sends a monthly e-mail notification to all registered students' U-Mail, advising them to review their account balance on campus connection. T his notice is sent around the 5th of each month. If you do not have an active U-Mail account you will need to activate it to get your User ID and Password. U-Mail If you do not have an account balance, you will not receive a notice.

Companies and individuals, who are not registered students, will receive a monthly billing statement. These statements are mailed around the 20th of each month. Please notify Student Account Services immediately if your address has changed by calling 701-777-3911 or email to studentaccounts@mail.und.nodak.edu.

If you have a past due balance, a hold will be placed on your student account that prevents registration and the release of
transcripts and diplomas. For more information, click on the Hold under your "Holds and To Do" list in CampusConnection.

Students, non-students, and companies are mailed past due notices when account balances are more than 60 days past due. These notices are mailed approximately the 20th of each month. UND contracts with collection agencies to assist in the collection of past due accounts. Please contact Student Account Services immediately if your account is past due, this may prevent your account from being referred to a collection agency. Please call 701-777-3911 or email studentaccounts@mail.und.nodak.edu.

All charges to the Campus Connection account must be paid within 30 days of the posting of the charge, unless another due date is specified. If charges are not paid within 30 days, a delinquent account hold will be placed on the account. Consequences of a delinquent account are listed below.

Students and non-students who have outstanding indebtedness to the University shall not be allowed to register, receive a transcript of records, or receive certification of academic credits, grades, diplomas, or receipt of degrees of graduation until their delinquent account balance is resolved.

If there are charges on your account which you believe have been billed in error, send written notification to:

University of North Dakota
Student Account Services
264 Centennial Drive, Stop 8373
Grand Forks, ND 58202 -87373

Current students must notify Student Account Services of the disputed charge no later than 60 days after the charge was posted to the Campus Connection account and within the current term. Non-students must notify Student Account Services within 60 days of their first billing statement regarding the disputed charge(s). You may telephone us, but doing so will not preserve your right to appeal.

Please complete the Campus Connection Charges Appeal form and return it to Student Account Services with all supporting
documentation. The form is located at:

http://www.und.edu/dept/studentaccounts/Documents/appeal_of_TF_refund_fillable_2.pdf

You are not required to pay the amount in dispute while we are investigating, but you are obligated to pay the balance of your account that is not in dispute. While we investigate your dispute a hold may be placed on your account, but no action will be taken on the disputed amount.

If there are extenuating circumstances beyond their control, an appeal process is available to students to request an
exception to the UND and NDUS refund policy. The Campus Connection Charge Appeal form must be completed and
submitted to Student Account Services, 264 Centennial Drive, Stop 8373, Grand Forks, ND 58202.

Please complete the Campus Connection Charges Appeal form and return it to Student Account Services with all
supporting documentation. The form is located at:

http://www.und.edu/dept/studentaccounts/Documents/appeal_of_TF_refund_fillable_2.pdf

The deadline for filing the appeal is the last day of the term that the appealed charges posted in .

To request a correction or clarification of a charge that appears on your account, please contact the department that placed the charge as soon as your receive billing notification.

For example, if you feel that you have been charged incorrectly for your on-campus housing, contact the Housing Office. Student Account Services staff cannot alter or change charges that have been placed on your account by another department. Contact Student Account Services only if you need assistance determining what department is responsible for a charge to your student account.