Tuition and fees are due at the beginning of the semester.  If tuition and fees are not paid or if arrangements have not been made for their payment by the deadline for the term, a late payment penalty may be assessed. All specific and important Student Account Services dates are posted in the Calendar on this web site. All other charges are due when incurred.

All tuition, student fees, and housing charges posted to your Campus Connection account are due on the first day of class each term.  Late fees will be assessed for unpaid tuition and fee balances at a specific time each term (please visit http://www.und.edu/dept/studentaccounts/html/calendar.htm for the dates and deadlines):

Students with an unpaid tuition and fee balance after the payment deadline will be assessed a late fee of 7% of their unpaid tuition and fee balance (minimum fee of $7; maximum fee of $200).  The amount due is calculated as follows:

Tuition and Fees charges for the current term
Less Anticipated Aid for the current term
Remaining Balance Due

No late payment fee will be charged to those students that are granted a tuition and fee deferment exception by UND Student Financial Aid, unless the student does not make payment before the deferment exception expiration date.  Please visit http://www.und.edu/dept/studentaccounts/html/calendar.htm for the expiration date.  If payment is not made on or before the expiration date, the student will be charged the late payment fee at that time.

Payment must be received at Student Account Services before the last day to make payment without a late fee penalty.  Payments postmarked but not received by Student Account Services by the final due date will be considered past due and subject to a late fee penalty.  Please allow sufficient mailing time.  To ensure payments are received, we recommend paying online by electronic check (eCheck).  Online payments post immediately to your Campus Connection account.

For a full list of your payment options, Click Here.

To view your account balance or to pay online by eCheck or Credit Card, go to CampusConnection and navigate to your account information by clicking the following: Campus Finances > View Statements/Pay Online Now.

Because students have 24/7 online access to their accounts via CampusConnection, Student Account Services does not mail any paper statements or bills. Instead, we send a monthly electronic notification to the student's U-Mail account. This is an e-mail that tells the student there is an outstanding balance and advises them to check their account in CampusConnection. Although electronic notifications are helpful reminders, students should check their account regularly to ensure their account is current.

Student Account Services sends a monthly e-mail notification to all registered students' U-Mail, advising them to review their account balance on campus connection. This notice is sent around the 20th of each month. If you do not have an active U-Mail account you will need to activate it to get your User ID and Password. U-Mail

Companies and individuals, who are not registered students, will receive a monthly billing statement. These statements are mailed around the 20th of each month. Please notify Student Account Services immediately if your address has changed by calling 701-777-3911 or email to studentaccounts@mail.und.nodak.edu.

If you have a past due balance, a hold may be placed on your student account that prevents registration and the release of transcripts and diplomas. For Hold information, click on the Hold under your "Holds and To Do" list in CampusConnection.

Students, non-students, and companies are mailed past due notices when account balances are more than 60 days past due. These notices are mailed approximately the 6th of each month. UND contracts with several collection agencies to assist in the collection of past due accounts. Please contact Student Account Services immediately if your account is past due and to avoid your account being referred to a collection agency by calling 701-777-3911 or email to studentaccounts@mail.und.nodak.edu.

All charges to the Campus Connection account must be paid within 30 days of the posting of the charge, unless other due date is specified. If charges are not paid within 30 days, a delinquent account hold will be placed on the account. Consequences of a delinquent account are listed below.

Students, non-students, and companies who have outstanding indebtedness to the University shall not be allowed to register, receive a transcript of records, or receive certification of academic credits, grades, diplomas, or receipt of degrees of graduation until their delinquent account balance is resolved.

If there are charges on your account which you believe you have been billed in error, notify us in writing at:

University of North Dakota
Student Account Services
264 Centennial Drive, Stop 8373
Grand Forks, ND 58202 -87373

Current students must notify Student Account Services of the disputed charge no later than 60 days after the charge was posted to the Campus Connection account. Non-students must notify Student Account Services within 60 days of receiving their first billing statement regarding the disputed charge(s). You may telephone us, but doing so will not preserve your right to appeal.

Please fill out the Campus Connection Charges Appeal form and return it to Student Account Services with all supporting documentation. The form can be filled out and printed at this link:

http://www.und.edu/dept/studentaccounts/Documents/appeal_of_TF_refund_fillable_2.pdf

You are not required to pay the amount in dispute while we are investigating, but you are obligated to pay the balance of your account that is not in dispute. While we investigate your dispute a hold may be placed on your account, but we cannot report you as delinquent or take any action to collect the disputed amount.

If there are extenuating circumstances beyond their control, an appeal process is available to students to request an exception to the Withdrawal Tuition/Fee Refund policy. The Tuition and Fees Refund Appeal form must be completed and submitted to Student Account Services, 264 Centennial Drive, Stop 8373, Grand Forks, ND 58202.

Please fill out the Campus Connection Charges Appeal form and return it to Student Account Services with all supporting documentation. The form can be filled out and printed at this link:

http://www.und.edu/dept/studentaccounts/Documents/appeal_of_TF_refund_fillable_2.pdf

The deadline for filing the appeal is the last day of the semester for which the appeal is submitted.

To request a correction or clarification of a charge that appears on your account, please contact the department that placed the charge as soon as your receive billing notification.

For example, if you feel that you have been charged incorrectly for your on-campus housing, contact the Housing Office. Student Account Services staff cannot alter or change charges that have been placed on your account by another department. Contact Student Account Services only if you need assistance determining what department is responsible for a charge to your student account.