Tuition and fees are due at the beginning of the semester.  If tuition and fees are not paid or if arrangements have not been made for their payment by the deadline for the term, a $200 late payment penalty may be assessed. All specific and important Student Account Services dates are posted in the Calendar on this web site. All other charges are due when incurred.

All tuition and fees, as well as room and board and other miscellaneous charges, are due at the beginning of the semester. The specific due date for each semester is available on the Student Account Services website.

If tuition and fees are not paid in full by the specified due date, a $200 late fee is assessed.

Students owing tuition and fees greater than the amount of anticipated aid for the current term must pay the remaining balance by the tuition and fees due date to avoid a $200 late fee.

For example, if tuition and fees charged is $3,000 and the amount of anticipated aid for the current term is $2,500, the student is required to pay the remaining balance of $500 by the tuition and fees due date. If the $500 is not paid in full by the due date, the student will be assessed a $200 late fee.

To avoid the late fee:

• Pay your bill in full by the due date (Refer to Payment Options)
• Set up a payment plan through TuitionPay
• Contact the Financial Aid Office for available options

  You may qualify for a Tuition/Fees Deferment. A Tuition/Fees Deferment may be requested by contacting the Financial Aid Office.
  

All Tuition/Fees Deferments authorized by Student Financial Aid expire approximately 30 days after the semester due date for tuition and fees.  At this time, the deferments expire regardless of whether your anticipated aid has been applied to your account.

Because students have 24/7 online access to their accounts via CampusConnection, Student Account Services does not mail any paper statements or bills. Instead, we send a monthly electronic notification to the student's U-Mail account. This is an e-mail that tells the student there is an outstanding balance and advises them to check their account in CampusConnection. Although electronic notifications are helpful reminders, students should check their account regularly to ensure their account is current.

Student Account Services sends a monthly e-mail notification to all registered students' U-Mail, advising them to review their account balance on campus connection. This notice is sent around the 20th of each month. If you do not have an active U-Mail account you will need to activate it to get your User ID and Password. U-Mail

Companies and individuals, who are not registered students, will receive a monthly billing statement. These statements are mailed around the 20th of each month. Please notify Student Account Services immediately if your address has changed by calling 701-777-3911 or email to studentaccounts@mail.und.edu.

If you have a past due balance, a hold may be placed on your student account that prevents registration and the release of transcripts and diplomas. For Hold information, click on the Hold under your "Holds and To Do" list in CampusConnection.

Students, non-students, and companies are mailed past due notices when account balances are more than 60 days past due. These notices are mailed approximately the 6th of each month. UND contracts with several collection agencies to assist in the collection of past due accounts. Please contact Student Account Services immediately if your account is past due and to avoid your account being referred to a collection agency by calling 701-777-3911 or email to studentaccounts@mail.und.edu.

If there are charges on your account which you believe you have been billed in error, notify us in writing at:

University of North Dakota
Student Account Services
264 Centennial Drive, Stop 8373
Grand Forks, ND 58202 -87373

You must notify us no later than 60 days after we send you the first balance due notification e-mail or billing statement (non-students) regarding the disputed charge(s). You may telephone us, but doing so will not preserve your right to appeal.

In your letter, provide us with the following information:

You are not required to pay the amount in dispute while we are investigating, but you are obligated to pay the balance of your account that is not in dispute. While we investigate your dispute a hold may be placed on your account, but we cannot report you as delinquent or take any action to collect the disputed amount.

If there are extenuating circumstances beyond their control, an appeal process is available to students to request an exception to the Withdrawal Tuition/Fee Refund policy. The Tuition and Fees Refund Appeal form must be completed and submitted to Student Account Services, 264 Centennial Drive, Stop 8373, Grand Forks, ND 58202.

The deadline for filing the appeal is the last day of the semester for which the appeal is submitted.

To request a correction or clarification of a charge that appears on your account, please contact the department that placed the charge as soon as your receive billing notification.

For example, if you feel that you have been charged incorrectly for your on-campus housing, contact the Housing Office. Student Account Services staff cannot alter or change charges that have been placed on your account by another department. Contact Student Account Services only if you need assistance determining what department is responsible for a charge to your student account.